aec367 Privacy Policy — Your Information Is Safe With Us

aec367 is a trusted online casino and sports betting platform in Bangladesh. We treat the privacy of our users' personal information with the utmost seriousness. This Privacy Policy ("Policy") explains how aec367 collects, processes, uses, stores, and protects your personal information.

By using our website aec367.lat or registering for our services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy is connected to our Terms and Conditions and Responsible Gaming policy and applies together with them in all cases.

1.1 Information You Provide Directly

When creating an account or using services on aec367, you may provide the following information:

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number
• Password and security question answers
• Financial information such as bKash, Nagad, or Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Information you provide when contacting our customer support

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Your activity and navigation history on the site
• Login and logout times and session information
• Information collected through cookies and similar technologies

1.3 Information Received From Third Parties

In some cases we may receive information from third-party sources, such as:

• Identity verification service providers
• Payment processing partners (bKash, Nagad, Rocket)
• Fraud prevention and security services

2.1 For the Purpose of Providing Services

aec367 uses your personal information for the following purposes:

• To create, verify, and manage your account
• To process deposit and withdrawal transactions
• To ensure compliance with the requirement of being 21 years of age or older
• To provide bonuses and promotional offers
• To manage the VIP program and award rewards
• To provide customer service and support

2.2 For Security and Legal Compliance

• To prevent fraud, money laundering, and illegal activity
• To implement responsible gaming policies
• To resolve disputes and fulfil legal obligations
• To maintain the security of our platform

2.3 For Improvement and Communication

• Analysis of user experience to improve the quality of our services
• Sending relevant promotional information and updates (if you have given consent)
• Providing important system-related notifications

3.1 Data Protection Technology

aec367 applies industry-standard technology to ensure the protection of your personal information. Our platform uses SSL (Secure Socket Layer) encryption, which keeps every exchange of information between your browser and our servers secure.

• All data transmissions encrypted with TLS 1.2 or higher
• Passwords stored with strong hashing algorithms
• Financial information secured on separate, high-security servers
• Regular security audits and updates are conducted

3.2 Data Retention Period

We retain your information only for as long as necessary to fulfil the purposes described in this Policy or as required to meet legal obligations. Even after an account is closed, some information may be retained for a defined period for the following reasons:

• For legal obligations and dispute resolution
• As part of fraud prevention measures
• To meet regulatory requirements

4.1 How We Use Cookies

Cookies are small text files stored on your device. aec367 uses the following types of cookies:

• Essential Cookies: Necessary to ensure the core functionality of the site, such as maintaining login sessions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics to improve our services.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some features of the site to not work properly and may affect your experience.

5.1 When We Share Information

aec367 never sells your personal information to third parties for commercial purposes. Some information may be shared in the following limited circumstances:

• Payment Processors: Necessary financial information with payment service providers such as bKash, Nagad, or Rocket to complete transactions.
• Identity Verification Services: To verify age and identity in fulfilment of legal requirements.
• Legal Authorities: Upon request from authorities to comply with court orders or legal obligations.
• Technology Service Partners: Trusted service providers for hosting and cybersecurity, who work under strict confidentiality agreements.

5.2 International Data Transfers

In some cases your information may be processed on servers in other countries. In such cases we ensure that applicable data protection standards are being followed and that the security of your information is maintained.

6.1 Right to Access Information

As a registered user of aec367, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of information be limited in certain cases.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.

6.2 How to Exercise Your Rights

To exercise any of the above rights or to make any request regarding your information, please contact our customer support team:

• Email: [email protected]
• 24/7 live chat support (in Bengali)

We will respond to your request within a reasonable time after receiving it. Some information may need to be provided for identity verification.

aec367 strictly does not provide services to those under 21 years of age ("for ages 21 and above only"). We do not intentionally collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that information from a person under 21 years of age has been collected, we will immediately close that account and securely delete the associated information.

If you believe a minor has created an account on our platform, please let us know at [email protected].

aec367 reserves the right to change or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notice to your registered email address
• Changing the "Last Updated" date at the top of the page

Continuing to use our platform after changes have been made will be considered as your consent to the updated Policy. We recommend that you review this Policy regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We are committed to responding to all your privacy-related inquiries promptly and effectively. Our commitment to protecting your information is unwavering. You can also find more information on our About Us page.