aec367 Responsible Gaming — Your protection is our priority
aec367 believes that gaming should be enjoyable and controlled. We are committed to the mental and financial wellbeing of every player.
Why is responsible gaming important?
Welcome to the aec367 platform. We provide gaming services to ensure entertainment and enjoyment for our players. We also believe that the best way to enjoy online casino and sports betting is through awareness and self-control.
Responsible gaming means consciously deciding how much time and money you spend, and viewing gaming as a source of entertainment — not as a source of income or a way to solve problems. At aec367 we provide various tools and features to help you keep your gaming experience in check.
Our core principle is simple: Gaming should be enjoyable, never a source of stress. If you ever feel that gaming is getting out of your control, our support centre is always here for you.
Important age restriction
aec367 strictly follows a 21+ age policy. Only those aged 21 and above may create an account and play on our platform. Keeping minors away from gaming is one of our highest priorities.
Gaming is for entertainment, not income
Online gaming is a recreational activity. Never treat it as your main source of income. There is no guarantee of winning in any game, and you should not place more bets in an attempt to recover losses.
Responsible gaming tools and features
aec367 provides the following tools to keep your gaming experience safe and controlled.
Set deposit limits
Set a limit on how much money you can deposit per day, per week, or per month. Reducing a limit already set takes effect immediately; increasing it takes effect after 7 days so you have time to reconsider.
Time-out break
If you feel you need a break for a few days, take a time-out ranging from 24 hours to 30 days. During this period your account is fully suspended. You will not be able to log in until the break period has ended.
Self-exclusion
If you feel gaming is becoming a problem, close your account for a set period through self-exclusion. You can close your account for a minimum of 6 months or permanently. Making this decision takes courage.
Set betting limits
Decide in advance how much money you will bet in each session. Play within your set budget rather than chasing losses. Our platform automatically sends you an alert when you reach your set limit.
Activity review
View your gaming history, deposits, withdrawals, and session time at any moment. Regularly reviewing your own activity is an important part of responsible gaming. We keep a complete transaction history to ensure transparency.
24/7 support centre
No matter how small or large the issue, our Bengali-language support team is by your side around the clock. Contact us via live chat or email — we are always ready to help you.
Warning signs of problematic gaming
If any of the following signs appear in yourself or someone you know, it is time to seek help:
- A tendency to bet more in order to recover lost money
- Lying or hiding things related to gaming
- Problems in relationships with family or friends
- Feeling unable to stop gaming
- Betting with money meant for essential expenses
- Gaming while skipping sleep or meals
- Feeling restless or irritable when unable to game
- Gaming by taking on debt or borrowing money
Five tips for staying safe
Set a budget
Before you start gaming, decide how much money you are willing to spend. Never exceed this limit, even when you are winning.
Set a time limit
Set a specific time limit before each session. Use an alarm or timer so you can keep track of the time.
Do not bet on impulse
Do not game when you are angry, sad, or mentally unsettled. Play with a clear and calm mindset.
Take regular breaks
Avoid long sessions. Take at least a 15-minute break every hour. Spend time on other activities.
Do not hesitate to ask for help
If you feel you are losing control over gaming, contact us today. Asking for help is not weakness — it is courage.
How to use protection tools
Log in to your aec367 account and easily update your safety settings.
Log in
Log in to your aec367 account and click on your profile icon in the top right corner.
Go to settings
Go to the "Account Settings" section. Find the "Responsible Gaming" tab there.
Set your limits
Set your deposit limit, betting limit, or time-out according to your preference.
Confirm
Save your changes. You will receive a confirmation message by email. If you have any issues, contact us via live chat.
Protection for minors
aec367 gives the highest importance to protecting minors. An age verification process is followed during registration on our platform. No one under the age of 21 is permitted to create an account.
If you are a parent and are concerned that your child or a younger family member may be accessing online gaming sites, take the following steps:
- Install parental control software on your computer or mobile device
- Keep your gaming account password and login details secure
- Talk openly with children about the risks of online gaming
- Keep password lock active on your devices
- If you suspect a minor has an account, contact us directly
If a minor is suspected
If an account is suspected to belong to a minor, we immediately suspend the account and begin an investigation. To report such information, contact us via live chat or email us at [email protected].
Questions about responsible gaming
Need help?
We are always by your side
For any questions or assistance regarding responsible gaming, contact our Bengali support team right now. Ensuring your safety is our responsibility.